Peaceful setting for everything I needed. Staff were extremely helpful and very responsive and the facilities were great! Appreciated views to the park.

Overall, lovely place, it fits me. Staff are friendly people. The venue has great setting in a quiet area. Also, the apartment is near to shops, the tube station and bus stops, and Kensington Gardens, Hyde Park and many others.

Lovely accommodation with airy and big rooms next to Kensington Gardens and Hyde Park, pubs, restaurants, cafes, and tube stations, and the central line at Queensway. Views to the park, exceptionally comfortable beds. Amazing setting to restaurants & transport.

The accommodation was secure located really close to Royal Albert Hall, Hyde Park/Kensington Gardens and museums, Bayswater subway and a great pub which sells the most fresh beer in London, that's what I was expecting. I appreciated the staff, they are amiable and really friendly people. The room was neat and airy, a refrigerator, an electric kettle, and a microwave oven were provided too. It had separate bathroom which was very new. Everything was simply perfect.

We had a REALLY NICE stay in London very close to Bayswater tubes, Princes Square and a quiet area. Good prices were a plus.

concept serviced exceeded our expectations during this christmas party. the nespresso coffee machine and good heating were a plus, and the clean towels and sheets added to the overall comfort. we loved the efficient use of space and the natural lighting from the skylights. the location and cost were excellent too.

i had a real good stay, with location in a quiet area.

The staff is amicable and the food was fab. The place is next to Bayswater subway station, several restaurant and a very nice area. In fact, the property is situated very close to both Queensway & Bayswater tubes.

Overall experience was very good. The staff were amiable and easy to talk to. We appreciated easy check-in too. It was amazing and stunning to south ken museums.

This apartment is a perfect base for staying in London. Easy check in. Nice to have a handy kitchenette to prepare some food. Lovely building, affable and attentive staff...

Couldn't find cleaning.

For the price I paid, I must say I got great value for my money. The apartment was new, clean, and had all the necessary amenities like a microwave, hobs, and dishes. The location was perfect, with easy access to three underground lines, and there were plenty of food shops and restaurants nearby. The check-in process was smooth and hassle-free, even though I didn't meet any staff in person.

The only thing that could have made the morning meal better was if there were more options for milk available.

Our apartment was attractive right by the tube station and bus stops and the plethora of pubs and restaurants in the neighbourhood, local shops and 2 stations. The staff was extremely helpful and very responsive from check-in to check-out. Easy check-in was appreciated. We greatly enjoyed this place; everything was perfect, but the bathroom was very small. Secure setting for what we needed. Plus it was located close to everything.

concept serviced apartments was a true home away from home in london. well-equipped, clean, and close to shops and the tube. a great find in central london.

Mattress protector had a blood stain.

I had a terrific time during my short stay at Concept Serviced Apartments. The place has a very nice design. The staff were outstandingly accommodating and I had helpful communication with them. I especially loved the strategic location, which is next to London and the tube.

I stayed at Concept Serviced Apartments for a short visit. The apartment was well-equipped and spotlessly clean. The bed was comfortable and the bathroom had a powerful shower. The separate kitchen was lovely and had everything I needed. The location was great, with plenty of restaurants nearby and easy access to public transportation. The staff member I met was exceptionally helpful. it was a fantastic stay and I will definitely be using this hotel again.

100% Recommend this hotel.